Using your Vitality cover for therapy

Marking Therapy is a recognised provider for Vitality, offering counselling and therapy to adults in South Shields and online across the UK. If your health insurance with Vitality includes cover for counselling or psychological therapy, you may be able to use it towards your sessions with us.

Who is covered

Cover varies by policy. Many Vitality plans include a number of therapy sessions, sometimes after an initial assessment or a GP referral. The surest way to know what you are entitled to is to check your policy documents or call Vitality directly.

How to check your policy

Before your first session, contact Vitality to confirm your therapy benefit and ask whether you need a referral or pre-authorisation. If they approve treatment, they will usually give you an authorisation or claim number and confirm how many sessions are covered.

How billing works

We bill through Healthcode, the secure system UK insurers use for practitioner claims. Where your policy and authorisation allow, we can invoice Vitality directly using your authorisation number. If direct billing is not available on your plan, we provide a detailed receipt so you can claim the cost back from Vitality yourself.

Sessions and fees

Sessions are 45 minutes, in person in South Shields or online by secure video or telephone. Our self-pay fees are on the fees page; where Vitality covers your sessions, the fee is handled through your policy as above.

How to start

Get in touch or book an initial consultation, with your Vitality membership details and any authorisation number to hand. If you are unsure whether you are covered, we are happy to talk it through first.

Common questions

Do I need a GP referral?

It depends on your Vitality policy. Some plans let you self-refer; others ask for a GP referral or a call to Vitality first. Check your policy or call Vitality to be sure.

Will you bill Vitality directly?

Where your policy and authorisation allow, yes, through Healthcode. If not, we provide a receipt so you can claim it back.

What is covered?

That depends on your individual plan. Vitality can tell you how many sessions and what type of therapy your policy includes.

Is online therapy covered?

Many insurers cover online therapy on the same basis as in person, but confirm this with Vitality, as it varies by policy.